Glib AI ("we," "us," "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and protect information when you use our website (glib.ai) and our services. We comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the Digital Personal Data Protection Act (DPDPA), the California Consumer Privacy Act (CCPA), and other relevant laws.

1. Information We Collect

We collect different types of information depending on how you interact with our services:

1.1 Personal Data

We may collect personal information such as:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and payment information (if applicable)

1.2 Automatically Collected Data

When you visit our website or use our services, we may collect:

• IP address
• Browser type and version
• Device information
• Cookies and usage data (see Section 7: Cookies Policy)

1.3 Data from Third Parties

We may receive information from third-party sources, such as business partners, publicly available sources, or marketing providers.

2. How We Use Your Data

We use the collected information for the following purposes:

• To provide, operate, and maintain our services
• To improve user experience and website functionality
• To communicate with you about our services and respond to inquiries
• To send promotional materials (with your consent)
• To detect, prevent, and address security threats or fraud
• To comply with legal obligations

3. Legal Basis for Processing (For GDPR Compliance)

We process your data based on the following legal grounds:

• Consent – When you give us explicit permission to process your data (e.g., signing up for a newsletter)
• Contractual Obligation – When processing is necessary to fulfill a contract with you
• Legitimate Interest – When we process data for business purposes while respecting your rights
• Legal Compliance – When required by law to process your data

4. Your Rights

Depending on your location, you may have certain data protection rights:

4.1 GDPR (EU Residents)

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data
• Right to Restriction: Limit processing of your data
• Right to Object: Object to processing for direct marketing purposes
• Right to Data Portability: Request transfer of your data to another service provider

4.2 CCPA (California Residents)

• Right to Know: Request information about data we collect and share
• Right to Delete: Request deletion of your personal data
• Right to Opt-Out: Opt-out of data selling (we do not sell data)
• Right to Non-Discrimination: You won’t be penalized for exercising your rights

4.3 DPDP (India Residents)

• Right to Consent Management: Control how your data is collected and used
• Right to Correction: Request correction of incorrect data
• Right to Grievance Redressal: File complaints regarding data misuse

To exercise these rights, contact us at [Insert Contact Email].

5. Data Sharing & Third-Party Disclosure

We do not sell, trade, or rent your personal data. However, we may share information with:

• Service providers (e.g., cloud storage, analytics, payment processors)
• Legal authorities if required by law
• Business partners for joint offerings (with consent)

All third parties are required to follow strict data protection guidelines.

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of sensitive data
• Regular security audits
• Access controls and authentication mechanisms

Despite our best efforts, no online platform can be 100% secure. If you suspect a security breach, contact us immediately.

7. Cookies Policy

We use cookies to enhance user experience and analyze traffic.

• Essential Cookies – Necessary for website functionality
• Analytics Cookies – Help us understand website usage
• Marketing Cookies – Used for personalized advertisements

You can manage cookies in your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

9. International Data Transfers

If you are outside of [Primary Operating Country], your data may be transferred to and processed in other countries with different data protection laws. We ensure such transfers comply with relevant regulations.

10. Updates to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website. Continued use of our services after an update indicates your acceptance of the revised policy.

11. Contact Us

For any privacy-related inquiries, please contact us at:

📧 support@glib.ai

📍 A2-409, Palladium, Corporate Road, Prahlad Nagar, Ahmedabad, Gujarat

By using Glib AI’s services, you acknowledge that you have read and understood this Privacy Policy.